SALON POLICY 

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A $50 non-refundable is required for all appointments booked online, over the phone or for new cleints. This deposit will be credited towards your appointment. If you cancel within 24 hours or no show to your appointment this deposit will be kept as a cancellation fee. If we do not hear back from you in regards to paying a deposit with 24 hours of booking your appointment will be cancelled. 

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Please be mindful that as Hannah Kate Hair is a small boutique salon, cancellations greatly affect business. Please provide HK Hair with at least 24 hours notice if you wish to reschedule or cancel your appointment. Failure to provide notice of cancellation within 24 hours will incur a $50 fee on your account and payment will be required ahead of your next appointment. No showing to your appointment will also incur a $100 fee and a 20% deposit of next appointment is required before booking. Three cancellations in a row will require pre-payment for all future appointments. HK Hair extremely appreciates your understanding.

Please note, these guidelines do not apply in the event of an emergency.

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Kindly Note: If you have come down with any illness, please provide Hannah Kate Hair with notice and we will endeavor to reschedule your appointment. HK Hair is a small, intimate space and we appreciate your due diligence in keeping a healthy salon.